Frequently Asked Questions
Tickets can be cancelled and refunded up to seven (7) days before your scheduled tour.
Please enter any allergies or dietary restrictions when purchasing tickets so we can do our best to accommodate you. These accommodations cannot be made the day of the scheduled tour.
Currently, our restaurant partners accommodate most allergies and dietary restrictions except for Halal. Our Muslim guests are welcome to come aboard our tours and try our vegetarian/vegan options!
We also cannot accommodate peanut 🥜 or lactose 🥛 allergies on our Donut Tours due to a very high risk of contamination.
For any inquiries, feel free to email us or use the chatbox on the bottom right of the screen.
We are currently operating in Calgary, Cochrane, Edmonton, Banff, and Kelowna.
Want us in your city? Send us an email at email@example.com. Stay tuned for future expansion!
Of course you can! We offer private and corporate tours depending on availability. Please reach out to us via email at firstname.lastname@example.org or the chatbox with the following information: your name, contact information, date/time of the tour, location, and any allergies or dietary restrictions. We'll do our best to accommodate you!
We recommend bringing a water bottle, your ID, and a big appetite! It's also recommended to dress for the weather; our tours run rain or shine.
Sure you can! As long as you have working functionality with a bike, you are set.
The average riding distance is about half an hour between stops. You will likely encounter a hill or two during the tour, but feel free to walk your bike up the hill! We'll wait for you at the top.
Of course! We typically recommend our tours for ages 12 and up. Minors must be accompanied by an adult.